Shipping Policy for DNYANRAJ

Thank you for choosing DNYANRAJ for your healthcare needs. We are committed to ensuring a seamless and timely delivery experience for all our customers. Please read our Shipping Policy to understand the details of our shipping processes:

1. Order Processing Time:

• All orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods:

• We offer standard shipping options.
• The availability of shipping methods may vary based on your location and the nature of the products being shipped.

3. Shipping Rates:

• Shipping rates are calculated based on the weight of the products, shipping method selected, and delivery destination.
• The total shipping cost will be displayed at the checkout before you complete your purchase.

4. Delivery Timeframes:

• Standard Shipping: Estimated delivery within 5-7 business days.
• Delivery times may vary based on your location and any unforeseen circumstances, such as weather conditions or public holidays.

5. Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with tracking information.
• You can track your order using the provided tracking number on our website or through the designated courier service.

6. Delivery Address:

• Please ensure that your delivery address is accurate and complete.
• We do not deliver to P.O. boxes. Provide a physical address for successful delivery.

7. International Shipping:

• Currently, we only offer shipping within India. We donot offer international shipping
• For international orders, additional shipping charges and customs duties may apply. Customers are responsible for these fees.

8. Delayed or Lost Shipments:

• In the rare event of a delayed or lost shipment, please contact our Customer Service team at support@dnyanraj.co.in.
• We will work with the shipping carrier to resolve the issue and keep you informed of the progress.

9. Shipment Rejection:

• We reserve the right to reject shipments to certain locations or customers for security or regulatory reasons. In such cases, a full refund will be issued.

10. Contact Us:

• If you have any questions or concerns regarding your order or our shipping policy, please contact our Customer Service team at support@dnyanraj.co.in or call our helpline at Customer Service Helpline: +91 7773928928 / +91 8446017928.

By placing an order on DNYANRAJ, you agree to comply with the terms outlined in this Shipping Policy. We appreciate your trust in us and look forward to serving your healthcare needs with the utmost care and efficiency.